e-visit on computer

Virtual Health Care Visits Increasingly Common

With holidays, vacations, work schedules, family visits, and other countless activities, making time for a doctor’s appointment is often the last item on your “to do” list. That’s why many people are turning to online virtual care visits for quick, convenient access to a health care provider.

Enroll or start an online visit with UPMC AnywhereCare

“As more and more people become familiar with telemedicine, this will become commonplace,” says Natasa Sokolovich, executive director of telemedicine at UPMC. “The convenience of getting treatment from your couch, at work, or wherever else you happen to be is definitely something people are looking for.”

UPMC offers a service – called UPMC AnywhereCare – that offers patients with non-emergency symptoms quick online access to high-quality care — anytime, anywhere. This service is available for both adults and children ages 3 and up, with a cost of just $49 per visit for non-UPMC Health Plan members. UPMC Health Plan members may pay a co-pay amount, which in many cases is less.

Some of the common adult conditions that can be treated using UPMC AnywhereCare virtual visits include:

  • Back pain
  • Bronchitis
  • Cold
  • Cold and flu symptoms
  • Cough
  • Diarrhea
  • Pink eye
  • Poison ivy
  • Rash
  • Scabies
  • Seasonal allergies
  • Shingles
  • Sinus infection
  • Sore throat
  • Urinary tract infection
  • Vaginal yeast infection

UPMC AnywhereCare visits for children ages 3 to 18 include:

  • Cold
  • Cough
  • Pink eye
  • Rash
  • Diarrhea
  • Sore throat
  • Vomiting

How the Process Works

Connect with a UPMC online health care professional* in a convenient and secure way using your smart phone, tablet or computer. The health care provider will conduct a face-to-face video visit with you to determine a diagnosis and recommend a personal treatment plan and advice, prepared just for you.

If you’re experiencing life-threating symptoms, call 911 or seek immediate medical attention. You must be 18+ years or older to use UPMC AnywhereCare. Children may be treated through a parent or guardian’s use of the UPMC AnywhereCare website.