Living and Wellness In Case of Emergency (ICE): Who Should You Call? By UPMC, March 23, 2018 Having ICE information on your phone or in your wallet is important if you are involved in an accident or in an emergency situation and you are unable to communicate for any reason. ICE information can help emergency staff find out who you are, who to contact to speak on your behalf, and what important medical conditions they need to know about. How Can I Add ICE Information on My Smartphone? Search “In Case of Emergency” or “ICE” in the search bar of the app store and download an app that works for you. Depending on the app you use, your emergency information will be displayed on the lock screen of your phone and it usually includes: Emergency contact name Emergency contact phone number Any important medical conditions you have Many smartphones have a feature that will allow you to add ICE information without needing to download an app. For example, the Health app on many iPhones allows you to add information that emergency staff can access even if your phone is locked. Refer to your user manual or contact your provider to find out if your phone has a built-in feature. If your phone does not have this feature or cannot download an app, you can clearly write or type your ICE information on a piece of paper, then use your phone’s camera to take a picture of that information, and then set this picture as the wallpaper of your phone screen. If You Do Not Have a Smartphone In your contact list, insert “ICE” before the name of the person who you want to be your emergency contact. When the emergency team searches “ICE” in your contacts, they will find the emergency contact information. If You Do Not Have a Cellphone Make sure that you have emergency contact information available somewhere on you that is easy to find. For example, keep a card in your wallet with your emergency contact name, phone, number, and any important medical conditions you may have. This message is brought to you on behalf of the Sutek family in memory of their son, Gregory Sutek.