Mother Holding Baby

Parents can now use online scheduling to book appointments with specialists at UPMC Children’s Hospital of Pittsburgh. This new service is available for both new and returning patients. And you can schedule either in-person or video visits.

Online scheduling started with a few pediatric specialties earlier this year. Now, more than 20 specialties offer it. The system still excludes some subspecialties — for those, you’ll still need to schedule those visits over the phone. Online scheduling is for outpatient appointments only, not for procedures, imaging, or tests. The system makes it easy to see whether online scheduling is available for a given specialty, doctor, or appointment type.

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How to Schedule an Appointment Online with UPMC Children’s

The web-based scheduling module is easy to use and gives parents more options to book their appointments. For example, patients are no longer limited to scheduling their appointments on the phone. Instead of needing to call during business hours, the online system is open 24/7.

The simplest way to schedule is to view the list of specialties available for online scheduling. Clicking on any specialty will land you on a page with a pre-filtered list of providers who accept online booking.

There are multiple ways to sort the list of providers, including by their location and earliest available appointment. You can also filter by those who will do video visits.

Once you click “Book Appointment,” you’ll answer a few simple questions, including the reason for the visit. Then you’ll see all the availability the provider has at various locations or for telemedicine visits.

After you choose your slot, you’ll fill out some demographic and insurance information. Then, if the specialty has further paperwork for patients to fill out before an appointment, they will email you.

Schedule a specialist appointment with UPMC Children’s now.

What Else to Know About Online Appointment Scheduling

While online scheduling is still new, parents and young adults are embracing it. Customers scheduled more than 1,000 appointments at UPMC Children’s in September using the platform.

This new system upholds UPMC Children’s promise that new patients can get a specialist appointment within five business days. The particular specialist you want may not always be available, but at least one specialist will have open slots.

While there are efforts underway to open up online scheduling across UPMC, for now, it’s only available at UPMC Children’s Hospital. It’s also only available through the UPMC provider search. Unfortunately, this means you can’t schedule through MyCHP, which is the patient portal you use to view your child’s medical record.

You can use the new UPMC Children’s app to start the process. Tap the “Make Appt” tile at the top of the app, and you will be brought to the first step of the process — picking the subspecialty you need. Then, continue through the scheduling process like normal.

Online Scheduling Also Available with UPMC Pediatricians

UPMC Children’s Community Pediatrics also offers online scheduling. You can get started by viewing the list of practices. You’ll see a pre-filtered list of providers who accept online booking when you click through on a practice.

Also, current patients can schedule using one of the UPMC portals. There are two: MyUPMC and UPMC’s Central Pa. Portal. To schedule on either, you must be a current patient of the practice and have proxy access for your child’s account.

Schedule a pediatric visit with UPMC Children’s Community Pediatrics now.

Editor's Note: This article was originally published on , and was last reviewed on .

About Pediatrics

From nutrition to illnesses, from athletics to school, children will face many challenges growing up. Parents often will make important health care decisions for them. We hope to help guide both of you in that journey. UPMC Children’s Hospital of Pittsburgh is a national leader in pediatric care, ranking consistently on U.S. News & World Report’s Best Children’s Hospitals Honor Roll. We provide expert treatment for pediatric diseases, along well-child visits, urgent care, and more. With locations across Pennsylvania, Maryland, and West Virginia, you can find world-class care close to home. We also work closely with UPMC Magee-Womens Hospital, a national leader in care for newborns and their mothers. Our goal is to provide the best care for your children, from birth to adulthood and beyond. Visit our website to find a doctor near you.